FAQ - 1990 Suwa Seriya Foundation

Yes we do, if our backup ambulance for the province is available. We do not provide this service if adequate ambulances are unavailable to cover any event.

Yes, we do, unless we are required by law to release the data for a special investigation.

By an Act of parliament -Act no 18 of 2018

No. 1990 is only a pre hospital care emergency ambulance service.

No. 1990 is only a pre hospital care emergency ambulance service.

If the patient had expired before our arrival we will not.

No. 1990 is only a pre hospital care emergency ambulance service.

Yes. We do based on the patient’s request, if the private hospital is located in the same district and also if our Doctor at the call center decides that it is safe for the patient to travel that distance.

Once the patient is assessed, the EMT (Emergency Medical Technician) will get connected to the Call center doctors who will advise on the necessary treatment and decide on the hospital to take the patient to.

Our Emergency Medical Technician and the Pilot who drives the ambulance as well as assists the EMT.

No, we take the patient to the nearest suitable hospital

1990 Suwa Seriya is a totally free service.

No, 1990 is a pre hospital care emergency ambulance service

Our average response time in Colombo is 11:32 minutes and Island wide 14:49 minutes

Because all our ambulances are fixed with GPS and also we are integrated with Google traffic

Our system will show us the fastest ambulance to your location and not the nearest ambulance

Our system will map the fastest ambulance to your location

Ambulances are strategically based at police stations across the country.

We cover all districts of the country

You can download “1990-Ambulance” app to your android or iOS devices and submit requested details and preferred language. Then if your mobile data is available you are one click away from getting connected with 24 hours operating command center of 1990.

You may dial 1990 toll free hot line number via any service provider or you can use 1990 mobile app for the call.

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